Glivent FAQs
How can Glivent reduce client document chasing in an accounting firm?
Direct Answer
Glivent can review how requests are prepared, how incoming files are identified and what staff do when information is missing. A useful workflow may organise follow-up and work assignment around the firm's existing practice and document systems.
What matters first
The expensive part is often not sending a request. It is working out what arrived, whether it is usable, what is still missing and who should follow up.
What Glivent can do
Glivent would map a recurring document cycle and the firm's review rules. A flow could classify approved files, link them to the right request and keep outstanding items visible to staff.
What stays with your team
The system should not treat a document as professionally sufficient simply because a file was received. Accountants and bookkeepers remain responsible for review and advice.